Enterprise-grade endpoint security for your devices.
Total Licenses+$39.00/yr per extra device
0
Payment
Initializing secure connection...
Cancel Appointment
Are you sure you want to cancel this appointment?
Notice: You are cancelling within the
late-cancellation window. A cancellation or no-show fee may
apply per our terms of service.
Schedule Conflict
Schedule Conflict
Issue Resolved Itself
Financial Reasons
Going with another provider
Other
Confirm Your Address
We found a standardized version of your address. Which would you
like to use for your appointment?
You entered
Suggested (USPS standardized)
Apartment or Suite Number?
USPS confirmed
is a multi-unit
address. If you have an apartment, suite, or unit number, please
add it so our technician can find you.
Address Couldn’t Be Verified
We couldn’t confirm your service address with USPS. If the
address is incorrect and our technician cannot reach you, a
no-show fee may apply per our terms of service.
Please double-check your address. If it’s correct as
entered, you can continue.
Please note that cancellations or rescheduling requests
require a 24-hour notice.
Ticket #PENDING
On-Site Smart Talk
1 Hour
Helper: we'll confirm who
Warranty Claim — No Charge for This VisitThis appointment is covered under your existing Smart Cloud warranty.
Date & Time
Your Info
Payment
Review
Sign
1. Select a Date
Notice: You are rescheduling within
the late window. A fee may apply per our terms of
service.
2. Select a Time
Please select a date on the calendar to view our
availability.
Arrival Window: We will arrive between
--:-- PM - --:-- PM
Verify Your Information
The details below are currently on file. Please verify and
update any incorrect fields, especially if this is an
on-site visit.
Estimated Service Cost:$179.00
Membership (None):Enroll Today
Est. Remaining Credit:$0.00
Overage Rate:$110.00 / Hour
Estimated Total:$179.00
* This is strictly an estimate. Final costs may change based
on actual time spent, services, and/or parts rendered.
Smart Cloud contributes 1% of your purchase to fund
next-generation carbon removal.
Learn more
Want to save money on this visit?Sign up for a Smart Cloud Membership to unlock discounts
and included services.
Need more support credits?Upgrade your membership to unlock a larger support-credit
allotment and better rates — prorated for the rest of your
term.
Secure Your Appointment
Because this is a remote visit, we don't meet at a counter to
settle up afterward — so we keep a payment method safely
on file, the same way a hotel or rideshare does.
You will not be charged anything today, and there's no
charge just for holding the card.
It's simply here so we can finish your service smoothly without
chasing down a payment later.
We'll only ever use it automatically if an invoice for a remote
service or a no-show fee is still unpaid
5 business days past its due date — and
you'll always get the invoice first. Your details are stored
securely with our payment processor (Stripe), never on our own
servers. Full details are in our
Service Terms.
Initializing secure connection...
Note: Because you have an active
membership, changing your default card will update the
payment method used for your yearly renewals.
Service Guidelines & Agreements
To ensure a seamless and safe appointment, please review our
standard requirements.
Environment & Safety
Supervision & Conduct: A responsible
adult (18+) must be present, fully clothed, and sober
for the duration of the appointment.
On-Site Access: Secure all pets. Ensure
safe, stable parking and clear walkways (e.g., driveways
plowed and treated during winter). If safe access is
blocked, the visit will be rescheduled.
Technician Safety: Technicians must
feel safe in the working environment at all times.
Service Readiness
Preparation: Devices must be easily
accessible. Have any special-ordered parts or necessary
materials on hand prior to arrival.
Remote Support: An active internet
connection is required. You must remain available to
assist with physical tasks (e.g., restarting a device)
during the session.
Scheduling Policies
Cancellations: A 24-hour notice is
required to cancel or reschedule your appointment.
